Throughout the site, the terms “we”, “us” and “our” refer to GrupGrau. GrupGrau offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. We may forfeits the ownership of any items due to non-payment. We only accept Paypal as a form of payment.
Shipping will be paid for by the buyer in the amount calculated by your address in the order. Shipping costs is different between US and other countries. For more information please visit our shipping policy page. If an item is damaged during shipping, GrupGrau will not be held responsible.
Items are entitled to be refunded or retuned if the buyer notifies the seller within 30 days of the date of purchase. You must contact us by email: [email protected] so a return can be processed. Not all product is returnable. You must pay for the shipping fee of returning process.
Please see our return policy for more detailed information.
An order may be cancelled up until payment has been processed. Once the payment is processed, you are responsible for the payment.
Any complaints about items or the seller should be submitted to our support team. Please email: [email protected]
LegalitiesGrupGrau is not responsible for any health or safety concerns once you have received the goods or services. If any harm is incurred from the items purchased by the buyer, we share no responsibility.
Any dispute arising out of such use of the website is subject to the laws of the site owner’s state.
These billing terms and conditions are subject to change.
Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions.